This refund policy explains how returns and refunds work for Gold Align purchased through goldalignlab.com, the authorized US distribution portal. It works alongside our guarantee and terms of use.
Every Gold Align order is covered by a 60-day, 100 percent money-back guarantee on the product price. If you are not satisfied, contact us within 60 days of receiving your order to begin a return.
Email care@goldalignlab.com or call +1 (505) 528-7140 with your order number. We will confirm the returns address and next steps. Return your bottles, including empty ones, to: Aurelian Botanica Returns, 905 Aviation Park Way, Albuquerque, NM 87113.
The guarantee covers the purchase price of the product. Original shipping charges, where they applied, are not refundable, and return shipping is the customer's responsibility unless the order arrived damaged or incorrect.
Once we receive and inspect your return, we issue the refund to your original payment method, typically within a few business days. Your bank may take additional time to post it.
If your order arrives damaged or is not what you ordered, contact us right away and we will make it right at no cost to you.
Questions? Contact support.