Our support team is based in Santa Fe, New Mexico and is happy to help with orders, shipping, returns, or questions about the product. This portal is the official, authorized channel for reaching us, please use the details below rather than any third-party listing.
1428 Canyon Vista Road, Suite 210
Santa Fe, NM 87505
Returns: Aurelian Botanica Returns, 905 Aviation Park Way, Albuquerque, NM 87113
Plan to order, ship, or return? Payment and shipping are processed through our official checkout partner, and this is the authorized channel for any contact about your order, which ties back to step four of the source verification guide.
Our team typically replies within one business day. If your question is about an existing order, including a return or the 60-day guarantee, please have your order number ready so we can help you faster. For anything related to verifying a bottle, the verification page answers the most common questions on its own.